Frequently asked questions (FAQ) about e-Visa in Uganda

Applying for a Uganda e-visa is the most convenient and efficient way to obtain travel authorization. You can apply online without sending any documents to the Embassy; fill out the application form on our safe platform, upload any required documents electronically, and finish the payment online. This online process ensures a convenient experience. Once approved, your e-visa will be sent directly to your email. Complete the application in 3 simple steps: Step 1: Provide personal information, including your name, address, and passport number. You must provide accurate information to avoid any issues.  Step 2: Pay the total visa cost with a valid credit/ debit card (Visa, Mastercard, PayPal, or American Express). Step 3: Download and print out a copy of your Uganda eVisa You will receive an email with a PDF file of your Uganda e-visa within three working days. You must download and print the e-visa before traveling to Uganda.

Applicants can reapply for a Uganda e-visa if their previous application was rejected. Nevertheless, it is crucial to comprehend why your application was first denied and take steps to rectify the problem before reapplying. Make sure your new application is error-free and meets all requirements to avoid being denied once more. The common reason your visa application might be denied is if you submit it inconsistently or incompletely. Immigration officials review applications to make sure they are accurate and complete. If there are any missing documents, omitted information, or contradicting details, the likelihood of your visa being denied increases. Applicants must carefully check their forms to make sure the required documents are included to avoid this. Before reapplying for Uganda e-visa, you need to prepare all required documents below: The passport needs to be valid for at least 06 months from the entry date to Uganda  At least 2 two blank pages for visa stamping purposes. A digital photo of the applicant. A credit or debit card is necessary for the Uganda e-visa payment. Provide your personal contact information.  Supporting documents (if applicable): additional information or documentation may be requested for your application. Additionally, before reapplying, consider contacting our experts if you have any questions or require assistance with the reasons for denial. Read more about the most common mistakes when applying for an Uganda e-Visa.

Once you have submitted your application via Uganda Immigration Services and paid the application fee, you will receive a confirmation email containing a reference number that you can use to track your e-Visa application. You can check the status of your Uganda e-visa application online. This tracking feature allows travelers to easily monitor the progress of their visa applications. All you have to do is complete the necessary information, which includes your full name or application reference, passport number, email address, and request. In as little as thirty minutes, you will receive an email containing the status of your visa. If you need help checking the status of your application, you can also contact our customer support team via phone or email. They are available around the clock to help with any queries you may have regarding your e-Visa application. Getting an electronic visa for Uganda eliminates the necessity of enduring lengthy lines at the embassy or consulate. The entire application process is conducted online, ensuring a hassle-free and convenient experience. Successful applicants will receive their eVisa sent to their provided email address within 03 business days.

If you have made a mistake in your Uganda e-Visa application form, it is crucial to rectify the error before applying. However, once the application has been submitted, it may not be possible to make changes or corrections to the form.

Yes, the Uganda e-Visa can be extended under certain circumstances. If you wish to extend your stay beyond the initial duration granted by your e-Visa, you can apply for a visa extension through the Ugandan immigration authorities. However, it is vital to start the extension process before your e-visa expires.

With a Uganda Tourist e-visa, you are granted certain privileges and are expected to adhere to specific regulations. Here's a breakdown of what you are allowed and not allowed to do with your Uganda Tourist e-visa:

If you want to cancel your e-visa application form, please contact us for additional details. All refund requests have to be sent to us within 4 hours from the date/time of order success. After that time, your visa services order to Uganda is non-refundable. We will cancel your visa application and refund the service charge, but the government fee will not be returned because it is paid directly to the government. If your visa is denied, the government charge is also non-refundable. 

A COVID-19 vaccine certificate is not mandatory for travelers to Uganda. Generally, if you are vaccinated, you can enter the country without taking a COVID-19 test. On the other hand, unvaccinated travelers who do not have a negative COVID-19 test will be denied entry. You should have a negative COVID-19 test result and follow the health guidelines during your stay. Children under five years old are also exempt from testing. Additionally, you are required to have a Yellow fever vaccine when applying for a Uganda e-visa. Travel insurance is also necessary, especially for trips abroad. With this insurance, you can be secured if you are unfortunately infected with COVID-19 or experience other unexpected risks during your travel. You can purchase travel insurance plan quickly while completing the online visa application form.

Although printing out your e-visa is not required, it's advisable to have a copy of your e-visa. Travelers should prepare a hard copy of their e-visa when they arrive at one of the border checkpoints in Uganda: A confirmed e-visa permit: Therefore, it is essential to have a printed copy of the e-visa document for your trip. A valid passport that remains valid for no less than six months from the entry date A Uganda e-visa is an electronic visa that allows travelers to enter Uganda for tourism, transit, or visit the East Africa region without having to go to a Ugandan embassy or consulate. You can apply for one of the following visas depending on the reason you visit the country: Tourist visa: This visa is valid for up to 3 months and allows one entry into Uganda.  Transit visa: This visa is valid for 07 days. It is suitable for travelers who transit through Uganda en route to another destination. East Africa visa: This visa is valid for up to 90 days and allows multiple entries into Uganda, Kenya, and Rwanda.

If travelers wish to pass through Uganda, they will probably require a valid visa. Depending on your nationality, you can apply for an online e-visa at the Uganda Immigration Services website, and may also check your Uganda e-visa eligibility before beginning the application. A transit visa is granted to travelers transiting through Uganda to a third country, and it is valid for a maximum of 07 days and is not extendable. To apply for a transit visa, you must have a copy of your passport (the passport must be valid for at least 06 months), a passport-size photo, a vaccination certificate for yellow fever, and a flight ticket.  Moreover, kindly print out at least a copy of your Uganda transit e-visa before your departure, as the immigration officers at the border checkpoint may ask you to show it.