Frequently asked questions (FAQ) about e-Visa in Uganda

Yes, you can go on a safari trip alone in Uganda! Uganda is a fantastic destination for solo travelers seeking unique wildlife experiences and breathtaking landscapes. Known for its mountain gorillas, chimpanzees and stunning national parks, the country offers unforgettable safaris that cater to all types of travelers. Solo safaris in Uganda are safe and rewarding, especially when you book with reputable tour operators or lodges. Many companies offer group tours where you can join other travelers, making it easy to share costs and meet like-minded adventurers. Alternatively, you can opt for a private safari for a more personalized experience, though this might be more expensive. One of the highlights of a Ugandan safari is gorilla trekking in Bwindi Impenetrable Forest. Even as a solo traveler, you'll be grouped with others for the trek, ensuring a social yet safe experience. Queen Elizabeth National Park and Murchison Falls National Park are also excellent spots for game drives and boat safaris.

Some of the most reputed tour operators in Uganda are well-known for their professional services, safety standards and deep knowledge of the country’s diverse attractions. These operators are highly rated for organizing safaris, gorilla trekking, birdwatching, and cultural tours. They often hold certifications from the Uganda Tourism Board (UTB) and are members of the Association of Uganda Tour Operators (AUTO), ensuring they meet industry standards. When selecting a tour operator, it's beneficial to look for reviews on various travel platforms to gauge the experiences of past travelers. It’s also beneficial to confirm if the operator adheres to eco-friendly practices, as this can be a great way to support conservation efforts in Uganda. Booking with an established and reputable operator can significantly enhance your experience by providing knowledgeable guides and well-organized itineraries.

Uganda has a substantial number of tour operators, with estimates around 200 to 300 licensed companies. The Uganda Tourism Board (UTB) maintains a list of certified tour operators, which can provide a good starting point when researching reputable companies. These tour operators offer a wide range of services, including gorilla trekking tours, safaris in national parks, birdwatching excursions, cultural tours, and adventure activities like white-water rafting. Choosing a licensed and experienced tour operator is important to ensure safety, ethical practices, and quality service, especially when booking wildlife experiences. Many operators have offices in Kampala or Entebbe and provide online booking options, allowing you to plan ahead. It’s recommended to read reviews, check for UTB certification, and confirm if the company is a member of the Association of Uganda Tour Operators (AUTO) for added reliability.

Securing your money while traveling in Uganda is crucial to ensure a safe and enjoyable trip. Start by carrying only the cash you’ll need for the day, leaving excess cash and valuables in a locked, secure location, such as a hotel safe. Using a money belt or concealed pouch is an effective way to store cash and important documents like your passport while out and about. Avoid displaying large amounts of cash, and try to split your money between several places, so you’re not left vulnerable if something goes missing. If you’re using credit or debit cards, consider notifying your bank of your travel plans to prevent card issues. ATMs are available, but it’s best to use ones inside banks or shopping centers for added safety. Carry a small emergency fund in U.S. dollars, as they are widely accepted and can be exchanged if needed. Avoid risky areas after dark and be cautious when sharing information about your travel plans or finances with strangers.

Using authorized money changers in Uganda is generally safe if you choose reputable, licensed exchange bureaus located in well-known areas, such as Kampala or Entebbe. These exchange bureaus often offer competitive rates and are commonly found near banks, malls, and tourist hubs. However, avoid street vendors offering currency exchange, as this increases the risk of fraud or counterfeit bills. To ensure a secure transaction, always count your cash carefully before leaving the counter and verify the exchange rate ahead of time. Keep an eye on your surroundings, especially in crowded areas and avoid exchanging large sums of money in public spaces. Many travelers also use ATMs, as they typically offer better rates with less handling. Stick to ATMs located inside banks or secure areas and be aware of transaction fees that may apply for foreign cards. As a general rule, use only official and licensed money changers or banks to guarantee your money's safety.

Yes, money transfers to Uganda are safe when using reputable services like Western Union, MoneyGram, or bank wire transfers. These providers have multiple locations across Uganda, particularly in Kampala and other major towns, making it convenient to send or receive funds from abroad. If you’re receiving money from family or friends, ensure they use a trusted service with strong security measures to protect your funds. It’s essential to keep your transfer reference number confidential and only to collect funds at the official branches. Some transfer services even allow for mobile transfers to Uganda, which can be a quick and convenient option. Always double-check fees and exchange rates, as these can vary by provider. For large sums, consider using a bank transfer for added security.

Traveler’s Cheques are generally not widely accepted in Uganda. While some banks may provide services to cash Traveler's Cheques, the process can be cumbersome, and few places readily accept them as a form of payment. Instead, it’s more convenient to carry a combination of cash (preferably U.S. dollars) and credit or debit cards, which are accepted in major cities and tourist areas. If you do decide to use Traveler’s Cheques, be prepared to visit a major bank in Kampala or Entebbe to cash them, and have valid identification with you, such as your passport. Traveler’s Cheques are becoming less common globally, so it’s best to verify with your local bank in Uganda if they provide this service before relying on them for primary funds. For most visitors, cash and cards remain the most practical payment options in Uganda.

If your credit or debit card is declined in Uganda, the first step is to contact your bank immediately to clarify the issue. Declines can sometimes happen due to security measures on international transactions. If you informed your bank of your travel plans, request that they lift any restrictions on your card. In the meantime, carry alternative payment methods, such as cash, for urgent needs. Many hotels, larger restaurants, and tour operators in Uganda accept cash in U.S. dollars, which can be convenient if your card is temporarily unusable. It’s also wise to keep a backup credit card in case of issues with your primary card. If you’re unable to resolve the issue, consider using services like Western Union or MoneyGram, which allow someone from home to transfer money to you in Uganda. To avoid future issues, verify your card’s international use settings before traveling and ensure you have a secure backup plan.

Yes, Uganda has a reliable network of ATMs in major cities and towns that international visitors can use. ATMs from reputable banks like Stanbic Bank, Absa, and Centenary Bank accept foreign cards, especially those on Visa and Mastercard networks. In Kampala and Entebbe, ATMs are easy to find, but in smaller towns and rural areas, ATM access may be limited, so plan by withdrawing enough cash before heading to more remote locations. Be mindful of bank charges for international withdrawals, which can vary depending on your home bank. It’s also a good idea to inform your bank of your travel plans in Uganda to avoid unexpected card declines due to foreign transactions. Most ATMs dispense Ugandan Shillings only, so confirm currency needs accordingly. For safety, try to use ATMs located within bank branches, shopping centers, or other secure areas, especially if withdrawing cash after dark. Regularly check your transaction receipts to monitor any potential discrepancies.

The amount of money you bring to Uganda depends on your planned activities, duration of stay, and budget level. For moderate daily expenses, a budget of $50 to $100 per day should cover meals, transportation, and accommodations in Uganda. However, you may need additional funds for safari tours or visiting national parks, as these experiences often cost more. It’s recommended to carry a mix of cash and cards, as smaller establishments in rural areas may not accept credit or debit cards. When carrying cash, U.S. dollars are widely accepted for exchange, but bills must be in good condition and issued after 2009. It's also beneficial to have smaller denominations, as many vendors and small businesses may not have change for larger bills. Uganda is largely a cash-based society outside of major cities, so keep some local currency (Ugandan Shillings) on hand. ATMs are accessible in urban areas, but it’s wise to withdraw enough cash for rural travel to avoid inconvenience. Bringing cash in a secure wallet or money belt can help reduce the risk of loss or theft while you explore Uganda.