Frequently asked questions (FAQ) about e-Visa in Uganda

It's important to note that the visa application fee must be paid online, and paying upon arrival in the country is generally not acceptable. The Uganda Immigration Services has established an online visa application system to streamline the process and enhance efficiency and security. This means that the payment for the e-visa fee must be made through our online portal during the application process, and the e-visa will only be issued once the fees have been successfully processed. To resolve the payment issue, you may consider the following steps: Check your payment service: Ensure that you are using a valid and accepted payment method, such as a credit or debit card, to make the payment. Verify that your card is authorized for online international transactions.  Contact Customer Support: Reach out to our customer assistance if you have any issues. Our team will assist you in resolving any technical issues related to the payment process. Applicants are required to pay two types of fees: the Government fee and the Service fee. Paying the e-visa fee online is typically the only method to secure your visa for Uganda, and failure to complete the payment online may result in a denied visa application.

If your Uganda e-Visa application has been rejected, it's essential to take specific steps to address the situation and understand the reason for the rejection. Understanding the reason for the rejection and taking the necessary corrective actions will be critical to a successful e-visa application for your travel to Uganda. First and foremost, carefully review the rejection notice or communication provided by the Ugandan authorities. This notice will typically include the reason for the rejection, whether it's due to incomplete documentation, inaccuracies in your application, or other issues. Once you understand the reason for the rejection, you can decide on the appropriate course of action. If the rejection is due to missing or incorrect documentation, you should correct the issues and reapply with the necessary and accurate information.  If the rejection is based on eligibility criteria that you do not meet, you may need to reconsider your travel plans and assess whether you are eligible for a different type of visa. Check Uganda visa requirements to see whether you are eligible for a Uganda e-visa or not, and which documents you should prepare for the application procedure. You should rest assured that the visa approval rate at Uganda Immigration Services is high. Most of our customers get their Uganda visa within the timeframe specified on our website. Our team works effortlessly to ensure your application is completed with accurate information and assist you in preparing the required documents.

The processing time for a Uganda e-visa application is determined by the visa service that travelers choose. Generally, the standard processing time for a Uganda e-visa is a maximum of 3 business days. Once you've submitted all the required documents and information, you can typically expect to receive your e-visa within three business days. On the other hand, for travelers who require their visas more urgently, there are expedited options available. Urgent service: This service enables travelers to get an e-visa within 02 business days, which is a quicker turnaround compared to the standard processing time.  Super-Urgent service: On the other hand, if you need your visa in the shortest possible time, the super urgent service can get your e-visa processed and delivered to you within just 01 business day. This option is ideal for those with last-minute travel plans or unexpected changes in their itinerary. It's also advisable to apply for a Uganda e-visa at least 2 weeks before your departure to ensure a smooth and stress-free travel experience. Visit Uganda Immigration Services, for the latest updated information regarding Uganda electronic visas, visa requirements, and visa costs. Don’t hesitate to contact our service for any assistance during your application process.

Uganda e-visa is the most convenient and efficient way to obtain a visa for foreigners who wish to visit this East African nation. For the application procedure to go smoothly, some essential documents are required for Uganda E-Visa. Therefore, travelers are highly advised to check the visa requirements before applying for an e-visa: The primary document you will need is a valid passport with at least six months of validity remaining from your intended date of entry into Uganda. It's important to ensure that your passport is in good condition and has enough blank pages for visa stamps.  A recent passport-sized photograph that meets the specified photo requirements is generally necessary for the e-visa application. In compliance with health and safety regulations, travelers to Uganda may be required to provide proof of a yellow fever vaccination. This vaccination certificate serves as protection against the transmission of this disease in the region and is an essential health document for entry. In some cases, proof of accommodation in Uganda, such as a hotel reservation or a letter of invitation from a host, may also be necessary. This ensures that you have a place to stay during your visit. A confirmed flight ticket to and from Uganda is typically a requirement. This demonstrates that you have a clear plan for your visit and the means to leave the country at the end of your stay, which is crucial for the visa application process. Moreover, our service provides some tips to avoid mistakes when applying for a Uganda visa online. 

A Uganda e-visa is a single-entry visa, issued for travel or short-term business trip. The two common types of Uganda e-visas are tourist and transit visas, both of which are single-entry visas. Uganda E-Visa holders are allowed to stay in the country for 90 days and must extend their visa if they wish to stay longer. Learn how to apply for a visa extension in Uganda with our guide. On the other hand, Uganda also offers an East Africa tourist e-visa. This multiple-entry visa is designed for those who plan to visit Uganda, Kenya, and Rwanda with a single visa. Holders of an East Africa visa can enter and exit these countries multiple times within 90 days of stay.  Overall, the Uganda e-visa system provides flexibility by offering both single-entry and multiple-entry options, catering to the diverse needs of travelers based on their specific travel plans and the type of visa they apply for.

The Uganda tourist visa is a type of legal document needed for foreigners to enter this country for tourism purposes.

You can apply for a visa on arrival in Uganda at Entebbe-International Airport only while an e-Visa can be obtained everywhere as long as you have a device with an internet connection.

Uganda visa can be obtained online by fulfilling the Uganda tourist visa application form. It is so easy to finish this form and wait for the e-Visa. Applicants must prepare some indispensable documents such as a valid passport, email address and debit card or credit card.

A Covid-19 insurance is one of the mandatory documents to apply for a Uganda visa and pre approval documents on arrival in Uganda. 

Covid-19 Insurance is one of the benefits included in a Travel Insurance that you may need when you are far away from your home country.